Privacy Policy

Welcome to Folddrape (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal data when you visit www.folddrape.com or purchase products through our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Personal Identification Information
Full name
Email address
Shipping address
Billing address
Telephone number (if provided)
Order Information
Products ordered
Order number
Purchase history
Delivery preferences
Payment status
Payment Information

Payments are processed securely through our third-party payment providers. We do not store complete credit card or debit card information on our servers.

Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Time zone
Pages visited
Referral URLs
Website usage information
Cookies

We use cookies and similar technologies to improve website functionality, analyze traffic, remember user preferences, and enhance your shopping experience. For more information, please refer to our Cookie Policy.

2. How We Use Your Information

We process your personal data for the following purposes:

Processing and fulfilling your orders
Managing payments
Delivering purchased products
Providing customer support
Responding to inquiries
Sending order confirmations and shipping notifications
Preventing fraud and maintaining website security
Improving our products and services
Complying with legal obligations
Sending marketing communications where you have provided your consent

3. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process personal data based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent
Protection of vital interests where applicable

4. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

Payment service providers
Shipping and logistics partners
IT and website service providers
Fraud prevention and security providers
Legal authorities when required by applicable law

All third-party service providers are expected to process personal data securely and only for authorized purposes.

5. International Data Transfers

Your personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be implemented to protect your personal data during international transfers, including the use of approved contractual safeguards where appropriate.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill contractual obligations
Comply with legal and tax requirements
Resolve disputes
Enforce our agreements
Maintain business records where legally required

When personal information is no longer required, it will be securely deleted or anonymized.

7. Your Rights

If you are located within the European Economic Area (EEA), United Kingdom, or another jurisdiction providing similar rights, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent where processing is based on consent
Request data portability
Lodge a complaint with your local data protection authority

We will respond to eligible requests within the timeframes required by applicable law.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate authorization, we will promptly delete it.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their respective privacy policies before providing personal information.

11. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications, we may send you marketing emails.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or our services.

The updated version will be published on this page with a revised Effective Date.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Website: www.folddrape.com

Customer Support Email: curtain@folddrape.com

We will make every reasonable effort to respond to your request promptly and in accordance with applicable data protection laws.