Terms and Conditions

Welcome to www.folddrape.com (“Website”), operated under the brand Folddrape (“we,” “our,” or “us”).

These Terms & Conditions govern your access to and use of our Website and the purchase of products offered through our online store. By accessing our Website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our Website.

1. Eligibility

By using this Website, you confirm that:

You are at least 18 years old or have the consent of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
The information you provide is accurate, complete, and up to date.

2. Products

Folddrape offers curtains, drapes, and related window furnishing products.

We make every effort to ensure that product descriptions, specifications, dimensions, colors, and images are accurate. However, due to differences in display devices, lighting conditions, and manufacturing variations, the actual appearance of products may differ slightly from the images shown on the Website.

Minor variations shall not be considered product defects.

3. Pricing

All prices displayed on the Website are shown in the applicable currency selected by the customer.

Unless otherwise stated, prices do not automatically include taxes, customs duties, import charges, or other governmental fees that may apply in the destination country. Customers are responsible for any such charges where required by applicable law.

We reserve the right to correct pricing errors, typographical mistakes, or inaccurate product information without prior notice.

4. Orders

After an order is placed, you will receive an order confirmation by email.

Receipt of an order confirmation does not constitute acceptance of the order. We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

Product unavailability
Pricing or technical errors
Suspected fraudulent activity
Violation of these Terms & Conditions
Compliance with legal obligations

If payment has already been collected for a cancelled order, the applicable amount will be refunded using the original payment method.

5. Payment

Payments are processed through secure third-party payment service providers.

We do not store complete payment card information on our servers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping

Shipping times are estimates only and are not guaranteed.

Delivery times may vary due to customs inspections, carrier delays, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Additional information is available in our Shipping Policy.

7. Returns and Right of Withdrawal

Customers located in the European Union may have statutory consumer rights, including the right to withdraw from eligible distance purchase contracts within the period provided by applicable law.

The exercise of any statutory withdrawal rights and the conditions for returns are described in our Return & Refund Policy.

Certain customized or made-to-order products may not qualify for withdrawal or return where permitted by applicable law.

8. Intellectual Property

All content available on this Website, including but not limited to:

Text
Images
Graphics
Logos
Product photographs
Icons
Website design
Software
Layout

is owned by or licensed to Folddrape and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

9. User Conduct

You agree not to:

Use the Website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with the operation or security of the Website.
Submit false or misleading information.
Infringe the rights of other users or third parties.

We reserve the right to suspend or terminate access where misuse is identified.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Folddrape shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the Website or purchased products.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law, including mandatory consumer protection legislation.

11. Warranty

Customers benefit from any statutory legal guarantees provided under applicable consumer protection laws.

Where applicable, additional commercial warranties offered by manufacturers remain subject to their individual warranty terms.

12. Privacy

Your personal information is processed in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR).

13. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

We are not responsible for the availability, content, privacy practices, or services provided by third-party websites.

14. Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

Natural disasters
Severe weather
Fire
Flood
Epidemics or pandemics
War
Government actions
Labor disputes
Transportation interruptions
Internet or communication failures

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable consumer protection and contract laws relevant to the customer’s place of residence where required by mandatory law.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be waived.

16. Changes to These Terms

We may revise these Terms & Conditions from time to time.

Any updates will become effective upon publication on this Website. Continued use of the Website following such changes constitutes acceptance of the revised Terms.

17.One-Time Sales

All products offered on www.folddrape.com are sold as one-time purchases only.

By placing an order on our Website, customers are purchasing the selected products through a single, individual transaction. We do not offer subscription services, recurring billing, automatic renewals, membership-based purchasing programs, or any ongoing purchasing commitments unless explicitly stated on the Website.

Each order is considered an independent purchase agreement and does not create any obligation for future purchases or continued services between the customer and Folddrape.

This provision does not affect any statutory consumer rights available under applicable law, including rights relating to returns, refunds, warranties, or consumer protection under the laws of the European Union where applicable.

18.Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Website: www.folddrape.com

Email: curtain@folddrape.com

We are committed to responding to customer inquiries in a timely and professional manner.